STREAMLINE YOUR CUSTOMER JOURNEY
With so much technology available to businesses, it can be easy to end up with a bunch of systems for different processes, none of which talk to each other. By integrating your technology platforms, you can reduce manual processes, cut costs, promote and run your business and better serve customers.
We focus on your customers’ journey through your business, so we can build a digital platform to refine and streamline all aspects of your process. Using tools such as HubSpot, we can firmly position your customers at the heart of everything you do, ensuring you provide the best service to them at every stage, and build a valuable relationship that will last for years to come.
NOT A SOFTWARE COMPANY
We see ourselves as a marketing agency, but not like the others. We’re not a software company, but we are all about making your software work more effectively for your business. We work with a range of platforms, from websites to CRM, project management, accounting, marketing and sales automation, customer service, feedback and internal marketing.
We’ll audit your digital platforms and systems to identify opportunities for integration, and make recommendations for any other platforms needed to fill in gaps in your operations. The goal is a true end-to-end solution that places your customers at the heart of everything.
This approach brings so many benefits, including reducing double handling and manual processes, increasing efficiency and providing far more business intelligence, from operations to sales and customer satisfaction. With an integrated tech stack, your business will perform on a whole new level.
INTEGRATING YOUR TECH STACK
There are many platforms that are essential to running a successful business. Whether you are looking to establish a new system or platform, or you need help to integrate your existing system, we’ve got you covered.
Here’s just some of the systems we can integrate with each other:
- Marketing automation tools
- Sales automation tools
- Customer service and feedback platform
- Project management system
- Workflow apps
- Intranet or portal